Complaints Book

Complaints Book

Official INDECOPI

Consumer Protection and Defense Code — Law 29571

Your opinion matters

At Andinotrek we are committed to customer satisfaction. If you have a complaint or claim about any of our products or services, you can register it here. We will attend to your request in a maximum period of 15 business days.

You will receive email confirmation
Secure and confidential process
Response in 15 business days

Complete the complaint form

All fields marked with * are mandatory.

1. Consumer Identification

2. Identification of the Contracted Good

3. Complaint Detail

Email
Telegram
WhatsApp